Get in touch
Email the address on your invoice, or the one in the footer of any VibePeep email. Fastest fix for a wrong listing: Report a problem on that event.
A listing looks wrong
Open the event and use Report a problem. That is the fastest way to flag a wrong date, a duplicate, or a cancellation.
A purchase or invoice
Open Pro & billing in the promoter dashboard and open the invoice. Include the invoice number when you write. Test-mode purchases are not card charges.
Your account
Password changes and closing an account are on My account. Closing an account does not by itself refund a campaign.