How VibePeep listings work

Plain-English answers about where our event information comes from and how we keep it honest.

Where listings come from

We collect public event information from Ticketmaster, Moshtix, Oztix, Eventbrite, Humanitix, Frontier Touring, City of Sydney, Brisbane City Council’s open events and official venue and market websites, and from organisers who list events with us directly.
Each event page has one short line: the source, linked when we have a page, and when the listing was updated, next to the event’s times.

What we never make up

We never invent prices, dates or ticket availability. If a source doesn’t publish a price we say so. Accessibility, age and transport details appear only when the organiser or source provides them.
Sold out, cancelled, postponed and rescheduled are shown only when the source reports that status. Past and cancelled events drop off city guides and search-engine sitemaps.

How fresh the details are

Listings are re-checked on a schedule when we refresh a source. The time on an event page is the last check we have stored. It is not a live confirmation of tickets, prices or whether the event is still on.
A source that is temporarily unavailable does not make us mark events cancelled. Cancelled, postponed and rescheduled stay reserved for a status the source or the organiser actually reported.

When an organiser updates a listing

An organiser who has claimed a listing can correct it on VibePeep. The page then says “Updated by organiser”, with the claimed tick. That means they edited it here. It does not mean VibePeep re-checked every word against the original source.
Some event details were updated directly in VibePeep and may differ from the original event source. We keep the earlier source value and an edit history.

Duplicates

The same event often appears on several ticketing sites. We merge these into one listing and keep every source attached, so you can still see where the information came from.

Found a mistake?

Use the small “Report a problem” link on any event page. We check reports against the original source before changing anything.
Organisers can claim their listing for free. If your account email uses the same domain as the event’s website, the claim is accepted straight away; otherwise our team reviews it. Once the claim is accepted, you can correct details and promote the event.

Images and content

Event artwork comes from the organiser or the source listing and is shown unaltered (we may enlarge it, but never redraw, crop out text or generate it). We link back to the original listing and remove content on request from its owner.

What we measure for organisers

Organiser analytics are built only from the totals and grouped insights below. Organisers never receive names, email addresses, exact ages, birthdays, postcodes or individual activity, any group under 10 people is hidden, and we don't sell personal information. More detail is in our privacy policy.

Event page views: A counter per event; search-engine crawlers are not counted. Views by signed-in people also feed grouped audience insights, never shown individually.
Ticket link clicks: A counter per event when someone taps “Get tickets”.
Saves and “going”: Totals per event. Organisers never see who saved or is going.
Reactions: Totals per event for Hot, Love it, Interested, Excited and Going. One of each per signed-in person. Organisers never see who reacted. Going is the same total as “going”.
Shares and itinerary adds: Totals per event when someone shares a listing or adds it to their itinerary. Organisers never see who.
Audience insights: Grouped percentages only: age bands, broad home areas, other interests and how far ahead people plan, plus the organiser’s most saved, shared and itinerary-added events. Built from signed-in adults on VibePeep. Under-18s are excluded. This is interest, not ticket purchases, as VibePeep doesn’t sell tickets. Any group under 10 people is hidden; years of birth, postcodes, names and emails are never shown.
Promotion impressions and clicks: Totals per sponsored placement, used to report campaign results.
Newsletter clicks: Totals per event and section. Individual subscribers are never shared with organisers.
More info clicks: A counter per event when someone taps “More info” instead of “Get tickets”. Counted separately from this launch. Earlier Get tickets totals include those taps.
Appearances: How often a listing was shown on the board, the map, search results, Hot right now, Local, or a Spotlight placement. Counted once per browser session per surface, from this launch.
Search terms: The words someone typed before the listing appeared. Terms used by fewer than 5 people are hidden.
Viewer area: A city, or a broad home area for a signed-in adult. Groups under 10 are hidden. No exact address, postcode or IP is stored for organisers.
Hour and day: When people opened the listing, in Sydney time, so an organiser can see a busy hour. Shown once at least 10 opens are in the bucket.
Plan and calendar: Adds to a Together plan, and exports of a saved event into a calendar file. Totals only.
Tracked share links: A VibePeep link the organiser posts elsewhere. We count visits to that link. We do not see the social account that posted it.
Follows: When a signed-in person follows a category or a venue. Organisers only see this as a grouped share of their audience, never as a list of people.
Spotlight results: Serves, clicks, click-through and cost per click against the amount paid for that organiser’s own campaign. Venue managers do not see another organiser’s spend. A ticket-price box can sketch a ceiling. It is not a sale.

See also our privacy policy and disclaimer.